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SecureVPN for working from homeBy following the simple steps below you can gain access to the SU network and its services.What do you need?A computer to access the network and a cell phone which should be kept nearby when you want tolog on to the network.Important Note: Make sure that Windows updates and Antivirus is up to date.Make sure other Citrix applications are NOT running on the device when trying tolaunch the Citrix GatewayStep 1:Install device compatibility check softwarea. Open Chrome Browser and go to https://securevpn.sun.ac.zab. Your device will need to be checked if it meets the requirements, Download and Run thepluginPlease note: Do no close browser window. It will be needed again later.1 Page

c. Click Yes if promptedd. Click Installe. Click Finish2 Page

Step 2:Scan your device for compatibilitya. Click Yes to start the scanb. Wait for the scan to complete3 Page

Step 3:Sign in and configure Multi-Factor Authenticationa. After the scan, return to your browser window and log in with your SU credentials4 Page

b. You will be prompted to enable additional security on your account, click Nextc. Method to use is “Authentication Phone” and “Send me a code by text message” and enter aCell Phone number then click Next1.2.3.1.2.3.4.Authentication by PhoneSelect South Africa ( 27)Enter your Cell NumberMethod: Send me a code by text message4.Click Next5 Page

d. You will receive a SMS with a verification code on the number provided. Enter theverification code and click Verifye. Click Done when successful6 Page

f.Click NoStep 4:Install Citrix Gateway Plug-ina. Download and Run the Citrix Gateway Plug-in7 Page

b. Click Installc. Click Yes for the UAC pop upd. Click Finish8 Page

e. Click Yes to restart the deviceStep 5:Connect to SecureVPN with the Citrix Gateway Plug-ina. Once installed, the Citrix gateway can be accessed from the Start Menu. Once open it willconnect to the SecureVPNb. From here the user will have access to services as if they were on campusImportant Note: Make sure that Windows updates and Antivirus is up to date.Make sure other Citrix applications are NOT running on the device when trying tolaunch the Citrix Gateway9 Page

Step 6:Troubleshootinga. If you trying to connect and get the screen below you will need to update your antivirus withthe latest update before you can connect.b. Once updated, you will be able to connect to SecureVPN with the Citrix Gateway Plug-in10 P a g e

3 Page Step 2: Scan your device for compatibility a. Click Yes to start the scan